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Delivery and Handling

BrightSky Australia provides a  convenient delivery service straight to your door. From the time you place your order, Standard Delivery will normally take between 3 and 10 business days for your delivery to arrive.
In addition, BrightSky offers a premium delivery service which guarantees even faster delivery, 1-3 business days depending on locality.

Alternate delivery address

If you are ordering products on behalf of someone else, you can nominate where you would like the products sent. This customised delivery service gives you flexibility to order on behalf of a client or someone you care for, however for you to receive the invoice and other correspondence.

Discreet packaging

If you prefer, you can choose to have your goods delivered in discreet packaging. Please make sure you advise us at the time of placing your order by indicating your request in the comments field on the order form. Alternatively, advise your customer care consultant if you place your order via phone, email or fax. 

Delivery Fees

If you order through our customer care team using phone email or fax, the delivery charges are:

Standard Delivery:   
$13.90 (flat fee)
Free for orders over $300 (excl. GST) 

VIP Delivery: 
$17.25 (first parcel)
$11.08 (second parcel)

Online Ordering:
Small order handling fee (orders under $50)
Free delivery for orders of $50 or more.
VIP Delivery Option $18.60

B2B Customers:
Free for orders over $150 (excl. GST) 

For enquiries please call our customer care team on 1300 88 66 01.

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Tools of the Trade app
The BrightSky Tools Of The Trade is a unique application that offers an easy and quick way for healthcare professionals to select and prescribe the most suitable continence product for an individual client.

BrightSky Australia :: Australia's leading destination for specialist healthcare products, supporting primary healthcare.
ABN 42 000 355 948 © BrightSky Australia


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